Drainology engineers at work
No call centre, no holding - your call will go straight through to a drainage expert.
 
- Serving the South West for over 14 Years -
 
About Us

has served the South-West of England (Devon, Cornwall, Somerset and Dorset) for over fourteen years and we are proud to have formed many long lasting relationships with customers from both the domestic and commercial sector. This high level of customer satisfaction is demonstrated by the large number of personal recommendations that we receive; testimonials from some of our many satisfied customers can be viewed in the Testimonials section.

 
Plain English

At we pride ourselves on our exceptionally high levels of customer service; key to this being our use of PLAIN ENGLISH when dealing with our customers. As such we endeavour to provide advice and information to our customers that is informative and helpful, yet ' easy to understand '. This approach is mirrored throughout any dealings you may have with , right from initial discussions with office staff, through to meetings with engineers on site, and finally the production of our survey report. The result is fully informed and involved customers who understand both the cause and solution to their drainage problem, which in turn allows us to better meet our customer's needs and expectations.

 
Insurance

hold £5-million Public Liability Insurance but, having implemented & maintained rigorous Health & Safety and workmanship standards, have never had to make a claim.

To see our latest insurance policy click here

 

Up to 15-year Guarantee on Drain Repairs

The guarantee term is dependent on the type of drain repair done. For example, 15 years for ‘Pitch Fibre Drain Reforming’, 10 years for ‘Drain Relining’,  5 years for ‘Replacement Drains'.
 
How may we help you?

We carry out all types of drainage survey/repair throughout the South West, such as:

  • CCTV Drain Surveys
  • Drain Relining
  • Pitch Fibre Drain Reforming
  • Drain Repair
  • Drain Renewal
  • Drain Maintenance
  • Sewage Treatment Plant & Septic Tanks
  • Blockage Clearance
  • Homebuyers’ Drain Survey

If you wish to find out more about any of these services and/or see what our comprehensive survey reports include please visit the Our Services part of our website.

We have many very satisfied customers from all over Devon, Cornwall and Somerset, including Barnstaple, Exeter, Torquay, Plymouth, Newquay, Bridgwater & Taunton – visit the Testimonials section of our website to see what they have to say about us!

Drain Repair Barnstaple | Drain Repairs | Drain Survey Exeter | Drain Survey Plymouth
Drain Surveys | Pitch Fibre Drain Repairs

 
 

 

FREE* SECOND QUOTES

offers FREE second quotes for:

* Available for customers in Cornwall, Devon & Somerset

 
Latest News
April 2009

How good are we really?
Stats from our Customer Satisfaction Questionnaires 2008/2009

To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires... »Read More

 
January 2009

Approved Buy with Confidence Member

We are pleased to announce that has satisfied strict criteria to become registered on Devon County Council Trading Standards' approved trader scheme...»Read More

 
December 2008

Construction Site Manager's Safety Certificate (SMSTS) Achieved

To further Drainology’s Health and Safety at Work credentials, we are pleased to announce that Drainology’s Managing Director, Dave West , has successfully completed ‘The Site Management Safety Training Scheme for the Construction and Civil Engineering Industries’ (SMSTS)...»Read More

 
October 2008

CHAS Accredited 2008

For the fourth year running, we are pleased to announce that we are CHAS accredited...»Read More

 
October 2008

New Premises

has moved premises. To see our new address please click here

August 2008

Re-awarded CSCS Gold Standard Certificate

We are pleased to announce that has been re-awarded the 'CSCS Gold Standard Certificate of Commitment'...»Read More

 
July 2008

Construction Site Manager's Safety Certificate (SMSTS) Achieved

To further Drainology’s Health and Safety at Work credentials, we are pleased to announce that Drainology’s Operations Director, Keith Simson, has successfully completed ‘The Site Management Safety Training Scheme for the Construction and Civil Engineering Industries’ (SMSTS)...»Read More

 
May 2008

Investors in People Award Maintained

Here at we are proud to announce our success at retaining the prestigious Investors in People award...»Read More

 
May 2008

Re-appointed 'Accredited Installers' by Titan for 2008

We at are pleased to announce that for the sixth year running we have been appointed as 'Accredited Installers' by Titan... »Read More

 
April 2008

How good are we really?
Stats from our Customer Satisfaction Questionnaires 2007

To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires...»Read More

 
March 2008

Constructionline Reaccreditation 2008

are pleased to announce that for the third year running they have been accredited by ‘Constructionline...»Read More

 

  Homebuyers Guide
  When viewing the property you should quite easily be able
to look at the following things that will give you some idea
as to the general condition of the drains... »Read More
designed by dragon182

Additional Information

 

Drain Repairs

 

Customers that are having problems with their drains can ask qualified companies to complete Drain Repairs for them. Both private and commercial customers can benefit by the services of the drain engineers who provide high levels of customer satisfaction regardless of what site they attend. A number of problems can arise with drains and it`s only when the engineers attend the site that they can establish what type of Drain Repairs will be suitable for each individual case. One thing you can rely on is the drain engineers will carry out a highly professional service when they are called into action. They respect their customers and want to provide them with a service they will be happy with. Problems with drains can soon be dealt with once the engineers have been on site. They`ll carry out the Drain Repairs with the minimum of fuss and leave you with drains that remove waste water without any problems.

 

drain surveys

 

You might have noticed a funny smell coming form your drains of late and think that it is getting worse with every passing day. The best thing to do in this instance is to call in qualified drain engineers and they can carry out drain surveys for you. It may be that the drain is faulty in someway or that it is blocked and needs attention. Once the drain surveys have been carried out you`ll be in a much better position to understand what course of action needs to be taken. The engineers that carry out the surveys use CCTV cameras that can examine underground drains with ease. Once the cameras have been sent into the drains a full diagnosis of the problem can be given. If pipes are cracked or have been damaged in some way the drain surveys will clearly show the area where it has happened. Once the cause of the problem has been established suitable repairs can then be undertaken.

 

pitch fibre drain repairs

 

If the drainage system from your home was constructed in the 1960s or the 1970s there`s a good chance it could be a pitch fibre type. There is nothing wrong with this but over a period of time pitch fibre drains have a tendency to become deformed and they can, in the worst case scenario, collapse. At the very least the drains can become blocked and need some form of pitch fibre drain repairs carried out. Luckily there are experienced companies around that have come up with a cost effective solution to this problem. They carry out the pitch fibre drain repairs and they don`t have to dig them up either. A simple reforming process is carried out where a series of cutters are sent through the pipes and they remove blisters whilst reshaping the pipes as they are on their travels. Once this has been done the pipes can be relined so they work just as effectively as they did when they were new. Having pitch fibre drain repairs like these is very cost effective and they all come with lengthy guarantees.

 

drain repair Barnstaple

 

Drain repair Barnstaple will provide you a list of drain companies in the Barnstaple area, if you type the phrase into your search engine. A well established drain company will try their very best to earn a good reputation so that their people will be asked to return for drain jobs in the future or their business name will be passed on to other potential customers. They will strive to develop a good relationship with their customers from both the domestic and commercial venues. This very high level of customer satisfaction should be then demonstrated by the large number of personal recommendations that they receive. A very well liked customer service is to use plain English when speaking to customers. So a good drain company will provide advice and information to their customer that is informative and helpful, but still easy to understand. This approach is used in initial discussions with office staff, right through to meetings with businesses. The results are fully informed and happy customers who understand both the cause and solution to their drainage difficulties. Drain repair Barnstaple will usually find you such a company as stated above within the Barnstaple area, using your internet search engine.

 

drain survey Exeter

 

Drain survey Exeter will get you a list of drain experts if you type the phrase into your search engine. Believe it or not a good drain company will strive to earn a good reputation so that their company will be asked to return for other drain jobs or their name will be passed on to other potential customers. They will try to develop a long lasting relationship with their customers from both the domestic and commercial sector. This high level of customer satisfaction will then be demonstrated by the large number of personal recommendations that they receive. An obvious and very well liked customer service is to use PLAIN ENGLISH when dealing with customers. So a good drain company will endeavour to provide advice and information to their customer that is informative and helpful, yet easy to understand . This approach is used in initial discussions with office staff, right through to meetings with engineers on sites. The result is fully informed and involved customers who understand both the cause and solution to their drainage problem, which in turn allows a drainage company to meet their customer`s needs and expectations. Drain survey Exeter will hopefully find you such a company within your area, using your on line search engine.

 

drain survey Plymouth

 

Drain survey Plymouth should give you a decent list of drain specialists in your area this is because you can type the phrase into a search engine. A well thought of drain specialist will try to build a good reputation where their customers are concerned, so that their company will be asked to return for other drain problems in the future. They will always strive to develop a good relationship with their customers from both domestic and commercial sides. This very high level of customer satisfaction should be then demonstrated by the large number of recommendations that they receive. A well thought of customer service is to use plain english when speaking to customers. Therefore a drain company will provide advice and information to their customer that is informative and helpful, but still easy to understand. This approach is used in any discussions with office staff, right through to other meetings they may need. The results are fully informed and very happy customers who understand both the cause and solution to their drain difficulties. Drain survey Plymouth usually find you such a company in the Plymouth area, using your preferred internet search engine.

 

Drain repair Barnstaple

 

You will never under stand how complex and important the repair and maintenance of your drainage system is until some thing goes wrong with it! If you are worried that there is some thing wrong with your drains but do not know who to turn to for all matters of drain repair Barnstaple then do not worry. There is one company who are experts in all areas of drain surveys, repairs, excavation, blockage removals, and pitch fibre drain reforming. You do not necessarily have to have your drains excavated to take care of any drain repair Barnstaple that may need to be performed. Their patented method of repairing drains with out having to dig up the actual pipes is revolutionary. The product that is used is basically a polyester needle felt tube, backed with polyurethane and then inserted (deflated) into the damaged pipe. The liner is then inflated using air or water, and allowed to cure to form a new thin-walled but extremely tough new pipe within the old. So if you need to talk to some one about drain repair Barnstaple why not talk to the best.

 

Drain survey Portsmouth

 

You will never under stand how complex and important the repair and maintenance of your drainage system is until some thing goes wrong with it! Because of this it is very important to have a drain survey Portsmouth performed on your drains to make sure there are no problems such as fractured pipes, tree roots blocking drains, fence post through a pipe, collapsed drains or even vermin living with in your drains. Using small closed circuit television cameras, this company will examine the under ground drains to find the causes of any blockages or structural failure with in your drain system. The CCTV equipment used for the drain survey Portsmouth is highly portable and can survey pipe diameters from as narrow as 75mm (3`) upwards. The camera provides you with a high definition colour picture of the interior of your drainage system. This allows an effective diagnosis to be made of any problems you have, while selected photos extracted from the video are included in the detailed report that you will receive as part of the drain survey Portsmouth as evidence of your issues - if there are any.