Drainology engineers at work
No call centre, no holding - your call will go straight through to a drainage expert.
 
-Serving the South West for over 13 Years-
 
About Us

has served the South-West of England ( Devon, Cornwall, Somerset and Dorset ) for over thirteen years, and we are proud to have formed many long lasting relationships with customers from both the domestic and commercial sector. This high level of customer satisfaction is demonstrated by the large number of personal recommendations that we receive; testimonials from some of our many satisfied customers can be viewed in the testimonials section.

 
Plain English

At we pride ourselves on our exceptionally high levels of customer service; key to this being our use of PLAIN ENGLISH when dealing with our customers. As such we endeavour to provide advice and information to our customers that is informative and helpful, yet ' easy to understand '. This approach is mirrored throughout any dealings you may have with , right from initial discussions with office staff, through to meetings with engineers on site, and finally the production of our survey report. The result is fully informed and involved customers who understand both the cause and solution to their drainage problem, which in turn allows us to better meet our customer's needs and expectations.

 
Insurance

hold £5-million Public Liability Insurance, but having implemented & maintained rigorous Health & Safety and workmanship standards, have never had to make a claim.

To see our latest insurance policy click here

 

Up to 15-year Guarantee on Drain Repairs

The guarantee term is dependent on the type of work done. For example, 15 years for ‘Pitch Fibre Drain Reforming’, 10 years for ‘Drain Relining’,  5 years for ‘Replacement Drains'.

FREE SECOND QUOTES

offers FREE second quotes for:

  • Drain Repairs
  • Drain Surveys
  • Drain Re-lining
  • Pitch Fibre Drain Re-rounding
  • Sewage Treatment Plant Installation

Available for customers in Cornwall, Devon & Somerset
 
Latest News
October 2008

CHAS Accredited 2008

For the fourth year running, we are pleased to announce that we are CHAS accredited...»Read More
 
October 2008

New Premises

has moved premises. To see our new address please click here
August 2008

Re-awarded CSCS Gold Standard Certificate

We are pleased to announce that has been re-awarded the 'CSCS Gold Standard Certificate of Commitment'...»Read More
 
July 2008

Construction Site Manager's Safety Certificate (SMSTS) Achieved

To further Drainology’s Health and Safety at Work credentials, we are pleased to announce that Drainology’s Operations Director, Keith Simson, has successfully completed ‘The Site Management Safety Training Scheme for the Construction and Civil Engineering Industries’ (SMSTS)...»Read More
 
May 2008

Investors in People Award Maintained

Here at we are proud to announce our success at retaining the prestigious Investors in People award...»Read More
 
May 2008

Re-appointed 'Accredited Installers' by Titan for 2008

We at are pleased to announce that for the sixth year running we have been appointed as 'Accredited Installers' by Titan... »Read More
 
April 2008

How good are we really?
Stats from our Customer Satisfaction Questionnaires 2007

To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires...»Read More

 
March 2008

Constructionline Reaccreditation 2008

are pleased to announce that for the third year running they have been accredited by ‘Constructionline’...»Read More
 
September 2007

CHAS Accredited 2007

For the third year running, we are pleased to announce that we are CHAS accredited...»Read More
 
May 2007

Street Work Success Leads To More Staff Training

We have put more of our employees through Street Works Operative/Supervisor training...»Read More

 
12th January 2007

How good are we really?
Stats from our Customer Satisfaction Questionnaires 2006

To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires...»Read More

 
13th December 2007

Renewal of £5million Public & Products Liability Insurance

's Public Liability Insurance has been renewed and is now with Norwich Union.

Policy Number: 24252100 CTC
 
September 2006

CHAS Accredited

For the second year running, we are pleased to announce that we are CHAS accredited... »Read More
March 2006

Approved by D.C.C to act as an imtermediary when processing Street Works Licences

is proud to announce that it is one of only two contractors to be approved... »Read More
 
12th January 2006

How good are we really?
Stats from our Customer Satisfaction Questionnaires
To ensure we provide the highest possible quality... »Read More


 
24th October 2005

New Brand Image
This month we have launched a new look for DrainOLOGY... »Read More
 
 
18th October 2005

Drainology crowned 'South-West Training Award winners 2005'
This evening we attended the ‘National Training Awards’
South West Ceremony... »Read More
 

 

10th September 2005
 
CHAS Accreditation
At DrainOLOGY we have always upheld the very highest standards with regards to Health & Safety...
»Read More
 
   
  Homebuyers Guide
  When viewing the property you should quite easily be able
to look at the following things that will give you some idea
as to the general condition of the drains... »Read More
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