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- Serving the South West for over 14 Years - |
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| About Us |
 has served the South-West of England (Devon, Cornwall, Somerset and Dorset) for over thirteen years, and we are proud to have formed many long lasting relationships with customers from both the domestic and commercial sector. This high level of customer satisfaction is demonstrated by the large number of personal recommendations that we receive; testimonials from some of our many satisfied customers can be viewed in the Testimonials section. |
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| Plain English |
At we pride ourselves on our exceptionally high levels of customer service; key to this being our use of PLAIN ENGLISH when dealing with our customers. As such we endeavour to provide advice and information to our customers that is informative and helpful, yet ' easy to understand '. This approach is mirrored throughout any dealings you may have with , right from initial discussions with office staff, through to meetings with engineers on site, and finally the production of our survey report. The result is fully informed and involved customers who understand both the cause and solution to their drainage problem, which in turn allows us to better meet our customer's needs and expectations. |
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| Insurance |
hold £5-million Public Liability Insurance, but having implemented & maintained rigorous Health & Safety and workmanship standards, have never had to make a claim.
To see our latest insurance policy click here |
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Up to 15-year Guarantee on Drain Repairs |
| The guarantee term is dependent on the type of drain repair done. For example, 15 years for ‘Pitch Fibre Drain Reforming’, 10 years for ‘Drain Relining’, 5 years for ‘Replacement Drains'. |
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| How may we help you? |
We carry out all types of drainage survey/repair throughout the South West, such as:
- CCTV Drain Surveys
- Drain Relining
- Pitch Fibre Drain Reforming
- Drain Repair
- Drain Renewal
- Drain Maintenance
- Sewage Treatment Plant & Septic Tanks
- Blockage Clearance
- Homebuyers’ Drain Survey
If you wish to find out more about any of these services and/or see what our comprehensive survey reports include please visit the Our Services part of our website.
We have many very satisfied customers from all over Devon, Cornwall and Somerset, including Barnstaple, Exeter, Torquay, Plymouth, Newquay, Bridgwater & Taunton – visit the Testimonials section of our website to see what they have to say about us! |
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FREE SECOND QUOTES
offers FREE second quotes for:
- Drain Repairs
- Drain Surveys
- Drain Re-lining
- Pitch Fibre Drain Re-rounding
- Sewage Treatment Plant Installation
Available for customers in Cornwall, Devon & Somerset
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Latest News |
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April 2009 |
How good are we really?
Stats from our Customer Satisfaction Questionnaires 2008/2009
To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires... »Read More |
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January 2009 |
Approved Buy with Confidence Member
We are pleased to announce that has satisfied strict criteria to become registered on Devon County Council Trading Standards' approved trader scheme...»Read More |
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December 2008 |
Construction Site Manager's Safety Certificate (SMSTS) Achieved
To further Drainology’s Health and Safety at Work credentials, we are pleased to announce that Drainology’s Managing Director, Dave West , has successfully completed ‘The Site Management Safety Training Scheme for the Construction and Civil Engineering Industries’ (SMSTS)...»Read More |
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October 2008 |
CHAS Accredited 2008
For the fourth year running, we are pleased to announce that we are CHAS accredited...»Read More |
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October 2008 |
New Premises
has moved premises. To see our new address please click here |
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August 2008 |
Re-awarded CSCS Gold Standard Certificate
We are pleased to announce that has been re-awarded the 'CSCS Gold Standard Certificate of Commitment'...»Read More |
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July 2008 |
Construction Site Manager's Safety Certificate (SMSTS) Achieved
To further Drainology’s Health and Safety at Work credentials, we are pleased to announce that Drainology’s Operations Director, Keith Simson, has successfully completed ‘The Site Management Safety Training Scheme for the Construction and Civil Engineering Industries’ (SMSTS)...»Read More |
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May 2008 |
Investors in People Award Maintained
Here at we are proud to announce our success at retaining the prestigious Investors in People award...»Read More |
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May 2008 |
Re-appointed 'Accredited Installers' by Titan for 2008
We at are pleased to announce that for the sixth year running we have been appointed as 'Accredited Installers' by Titan... »Read More |
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April 2008 |
How good are we really?
Stats from our Customer Satisfaction Questionnaires 2007
To ensure we provide the highest possible quality of customer service, we like to gain feedback on all aspects of our work through customer satisfaction questionnaires...»Read More |
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March 2008 |
Constructionline Reaccreditation 2008
are pleased to announce that for the third year running they have been accredited by ‘Constructionline’...»Read More |
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Homebuyers Guide |
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When viewing the property you should quite easily be able
to look at the following things that will give you some idea
as to the general condition of the drains... »Read More |
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