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| Our Staff - 'Simply the Best' |
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Here at  we are exceptionally proud of our staff and the quality of work that they produce. In order to ensure that they remain at the forefront of their industry we are committed to investing heavily in their training and development, ensuring that when they're combined with our use of the latest technology they truly are an unbeatable partnership. All staff are directly employed, we do not use sub-contractors except for occasional 'other trades' such as electricians. |
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| Staff Training |
| This training is incredibly important as it means that our engineers remain among the best qualified and most highly skilled in their industry, resulting in you the customer receiving the best possible service. This commitment to developing our staff has seen us recognised as an 'Investor in People', while also seeing us short listed for the 'National Training Awards' and '2005 Winners of the South West Training Awards'. Examples of the external training courses our staff have completed include: |
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- Qualified to NVQ2 'Construction & Civil Engineering'
- ALL staff CSCS registered
- ALL staff CSCS Health & Safety tested
- Confined Space Entry
- CCTV Picture Interpretation
- High Pressure Water Jetting
- Abrasive Wheels
- Trenching & Shuttering
- Forward Tipping Dumper
- 360 Degree Machine Excavator
- Highway Excavation & Reinstatement NRSWA 1991
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| In-house Training |
Equally important is the excellent in-house training they receive from , covering areas such as drain inspection and testing, drain laying, drain relining and pitch fibre reforming. Our engineers are also meticulously trained to provide exceptionally high levels of reinstatement once repairs have been completed.
However, its not only their qualifications that make our engineers exceptional, as they are also rigorously trained to offer an outstanding level of customer service, exceeding your expectations in every sense. This includes keeping the customer fully informed of works being carried out, explaining in PLAIN ENGLISH the nature and reason for our work.
We are also confident that you will find all our staff to be polite, conscientious and helpful, a real pleasure to have working on your property. They also take pride in every job that they do, carefully respecting that working in your home or business they must maintain exceptionally high standards of cleanliness, tidiness and reinstatement.
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Dave West
Dave has been in the drain survey and repair industry for 27 years, 24 years of which he has spent servicing and repairing drains in the South-West. A customer's first point of call, Dave's years of experience allow him to provide invaluable expert help and advice over the phone that you really can TRUST . What's more he does so in PLAIN ENGLISH, ensuring that whatever your knowledge of drains; you the customer, can fully understand both the cause and solution to your problem.
Dave is a Member of the Chartered Management Institute and holds a CSCS Senior Management Black Card. He is also a member of the 'Federation of Small Businesses ', as well as the 'UK Society for Trenchless Technology '. |
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Keith Simson
Keith is a fully qualified and indentured Construction Plant Engineer and has wide-ranging experience in major civil engineering contracts both in the UK and abroad. Working with Dave in the drainage industry since the mid-80’s, Keith is responsible for all on-site activities. He ensures the customer stays informed at all times and that all work is carried out to the highest standard.
Keith is a qualified CCTV drain surveyor (D20/P) and a City & Guilds accredited 'Supervisor for Excavation in Highways'' under the 'New Roads and Street Works Act 1992'. Keith takes day-to-day responsibility for Health & Safety matters and has successfully completed 'The Road to Safety' training course on Business Risk and Health & Safety Management. Naturally, Keith also holds a CSCS Senior Management Black Card. |
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